D4.  DELIVERY, SHIPPING AND CUSTOMS DUTY

D4.1.1  Delivery, Shipping and Customs Duty
D4.1.1  All orders received by us are shipped subject to availability but it is our target to ship goods within 48 hours of receipt of your completed order and receipt in full of your payment for the purchased goods and delivery charges for that order.
D4.1.2  We reserve the right to ship products at a later date (up to 28 days after purchase) where the product ordered is not in stock at the time of purchase. In this situation you will be contacted and offered a full refund instead of delivery of the product.
D4.1.3  We cannot be held responsible for disruption to shipping caused by industrial disputes or action outside our direct control. If such disruption occurs you will be offered delivery via an alternative delivery or fulfilment company or a full refund.
D4.1.4  If you are ordering a product from outside the UK the recipient of the product is responsible for all customs duties or tariffs incurred in the country to which the products are shipped. Furthermore your order may be subject to delay or be opened and searched by local customs authorities when entering the destination country. Please note we are unable to provide specific advice on customs duties or tariffs.

D4.2  Delivery Methods and Times
D4.2.1  We currently normally use the Royal Mail in the United Kingdom for our UK, Europe and Rest of the World deliveries. All our deliveries are on a 'Signed For' proof of delivery basis. We can not guarantee that the Royal Mail will achieve delivery within these suggested delivery targets. Indeed exceptional circumstances, particularly where there are specific problems may arise in various parts of the world, there may be extended delays.

D4.2.2  United Kingdom Deliveries

• We endeavour to normally use the Royal Mail First Class Mail for deliveries by Letter, Large Letter and Packet, depending on package size and weight, for which the Royal Mail endeavours to normally deliver on the next working day.
• When orders require a package that is too big for delivery by Letter, Large Letter and Packet then we endeavour to normally use the Royal Mail Standard Parcels delivery service for which the Royal Mail endeavours to normally deliver your parcel within three to five working days of posting.
• We endeavour to normally use the Royal Mail Recorded Signed for™ service.

D4.2.3  Europe and World Deliveries

Airmail
Delivery times are likely to be:

• The Royal Mail endeavours to normally deliver your parcel to Europe within three working days.
• The Royal Mail endeavours to normally deliver your parcel to Worldwide destinations within five working days.

Surface Mail
Delivery times are likely to be:

• The Royal Mail endeavours to normally deliver your parcel to Western Europe in up to 2 weeks from date of posting.
• The Royal Mail endeavours to normally deliver your parcel to Eastern Europe in up to 5 weeks.
• The Royal Mail endeavours to normally deliver your parcel to North America in up to 6 weeks.
• The Royal Mail endeavours to normally deliver your parcel to South America, Africa and Asia in up to 8 weeks.
• The Royal Mail endeavours to normally deliver your parcel to Australasia in up to 12 weeks.
• We endeavour to normally use the Royal Mail International Signed For™ service.